Technology Woes (or “Wanting to Tear Your Hair Out Now!”)
Today hasn’t been a good day. Even though I woke up after a full night’s sleep in a good mood, had an invigorating workout and a yummy breakfast, the rest of the day so far hasn’t been the best. Try this on for size:
- I get an email saying my Eddie Bauer account has likely been hacked – “Look up the last six months of transactions on the card you use, put a fraud alert on all credit bureaus, and sign up for more identity protection!” That, so far, has taken two hours.
- I get another email from my patient portal saying I have an important message from my doctor’s office – “Sign in and read immediately!” (Am I dying, and they didn’t tell me in person when I went in for tendonitis? Or maybe that cyst on my arm is leprosy?) I try to be compliant, and after five login attempts I get locked out. (Where did I put that username and password information)? I call several doctor’s offices to see who sent me the mysterious message and why, and so far haven’t gotten through to any of the offices that might use that portal. The offices I did reach don’t use it.
- I go to my site to write an inspiring blogpost and am locked out for some mysterious reason during the first eight login attempts. It must be the “infected files” on the site five different security analysts can’t seem to figure out. Now, here I am, mystery still not solved, writing a not-so-inspiring post.
- I try to write my next article for my subscription lists and the aWeber hosting site is upside down and sideways, no buttons working properly until I’ve made about ten attempts. Finally, I get the article out, realizing it’s about two weeks late. Shame on me, I’ve been having too much fun avoiding the f#ck*#g internet this summer, and now I’m paying for it!
So, gentle reader, if you too have had days like this, know you’re not alone if you have also felt like tearing your hair out when it happened. (“happens” is more like it). You experience what we call a “lack of agency,” or an inability to intervene effectively on your own behalf. It creates a sense of complete helplessness, and that’s not good! In my case, I can’t WAIT to get to “work” seeing my clients who have real problems, so I can hopefully have some effect somewhere today!
PS. If you don’t do too well with stress, feel free to call me for an appointment at 603-431-7131, knowing that I understand…..
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