Call Me Today! (603) 431-7131
I’m reprinting a brief article I received from the Gottman Institute about how to approach your partner with a complaint without the complaint getting experienced as a criticism, or an attack on their character. This “softened startup” is an approach I’ve been advocating for years to couples, but I thought it was very succinctly captured in the Gottman’s article.
Here it is:
In the last Marriage Minute, we talked about Criticism, the first of the Four Horsemen. To review, criticism is an attack on your partner’s character or personality, often starting with “you always” or “you never.” Or you can be more direct with criticism: “You are so lazy,” or, “That’s just like you, finding any excuse not to spend time with me.”
Fortunately, it’s reversible.
The antidote to Criticism is what we call The Softened Start-Up.
To soften your start-up means to approach a conversation with how you’re feeling about the situation, not your perception of your partner’s flaws or behavior. There’s a difference between complaints and criticism. A complaint addresses a specific instance or action and acknowledges how it made you feel.
A good formula to remember is:
“I feel [your feeling]”
“About [the specific behavior, not a pattern of behavior]”
“And I need [state the positive need].”
Practice softening your start-up.
You can even practice together with your partner, giving advice to an imaginary couple who struggles with criticism. For example, how would you soften “You always leave dirty dishes in the sink”?
You can also apply this formula to positive things—”I feel cared for when you check in to see how my day is going!”
CONTACT DETAILS
Phone: (603) 431-7131
Address: Portside Office Suite, 19 Bridge St. - Unit 9, Kittery, Maine 03904
MY LOCATION