I am a person who likes to feel in control. When I sign onto things, I like to think I can count on certain outcomes. Maybe I’m rigid.
Case in point: I am the host of a BlogTalk Radio show called The Couplespeak™ Relationship Forum. I’ve been doing the show for more than three years, have interviewed lots of fascinating guests, and have prided myself on being well prepared with an understanding of the issues, and questions that don’t seem totally moronic. What I don’t count on is encouraging callers to use the 877 toll-free line, then having them reach dead air, nada. Or, when I purchase a transcript of one of the shows, I don’t expect it to read like hieroglyphics! What drives me crazy at this point in my life is dealing with products and services like this where all the tech support people are lovely, helpful and earnest, but the technical realities seem to come from the Stone Age!
Am I the only one who doesn’t understand why suddenly the hugely expensive universal remote in the master bedroom no longer turns on the “PVR”? (whatever that is). Or, why the answering machine has decided not to answer? Is it just me, or have you too wanted to throw your fax machine out the window when it takes hours to connect, then suddenly stops giving you a “transmission report”? Not to mention my office microwave which inexplicably now takes two minutes to heat up a warm cup of coffee. Oh, I forgot – how about my wireless landline phone which now magically flicks off of “speakerphone” mode in the middle of a call? Is it unrealistic to expect that if I don’t log off of the Square app on my phone, that I wouldn’t have to log back in after the last transaction thirty seconds ago? Is it too much to ask that if I’ve set my alarm for 8 AM that I could change that to 8:10 if I want to snooze some more?
Am I the only one with such maddening, baffling and pervasive technical difficulties? Am I just too rigid in my expectations, or have I mysteriously landed on another planet?